Terms of service
SkinWest Terms of Service
Overview
Welcome to SkinWest. By accessing our website or purchasing products from us, you agree to these Terms of Service, subject to applicable law.
SkinWest operates as an independent retailer specializing in premium skincare and dermatological skincare products.
Products and Availability
We make reasonable efforts to ensure product information, descriptions, images, and pricing are accurate.
Product packaging, ingredients, and formulations may change at the manufacturer's discretion. Customers should review the packaging and instructions received before using any product.
Products may be sourced from our suppliers after an order is placed. Availability and processing times may vary.
If a product becomes unavailable, SkinWest may contact you regarding a delay, alternative product, or refund.
Pricing and Payment
All prices are displayed in U.S. dollars unless otherwise stated.
Applicable taxes and shipping charges, if any, are calculated during checkout.
We reserve the right to correct pricing errors and cancel orders affected by inaccurate prices, payment problems, suspected fraud, or product unavailability. Any collected payment for canceled items will be refunded.
Shipping
SkinWest offers free standard shipping on eligible domestic U.S. orders.
Delivery times depend on product availability, processing times, and carrier schedules. Delivery estimates are not guarantees.
For additional information, please review our Shipping Policy.
Returns and Refunds
Returns and refunds are governed by our published Return & Refund Policy, subject to applicable consumer-protection laws.
Product Use and Safety
All skincare products should be used according to the manufacturer's instructions.
Product information on our website is provided for general informational purposes and does not constitute individualized medical advice.
Customers should review product ingredients, warnings, and professional recommendations before use.
Intellectual Property
SkinWest's original website content, branding, and design are protected by applicable intellectual property laws.
Third-party brand names, trademarks, images, and product descriptions remain the property of their respective owners.
The availability of a product on SkinWest does not imply endorsement by its manufacturer.
Privacy
Customer information is handled in accordance with our Privacy Policy and applicable privacy laws.
Changes to Terms
We may update these Terms of Service periodically. Changes will apply prospectively, subject to applicable law.
Contact Information
For questions about these terms or an order, contact:
SkinWest
Email: help@skinwest.com
Website: https://skinwest.com
Nothing in these terms excludes or limits rights that cannot legally be waived.