Shipping policy
SkinWest Shipping Policy
Free Standard Shipping
SkinWest offers free standard shipping on domestic U.S. orders, with no minimum purchase requirement.
Express Shipping
Express shipping may be available for an additional $15, where offered at checkout.
Express shipping affects the carrier service selected and does not guarantee expedited order processing.
Order Processing
SkinWest purchases, packs, and ships orders through its own fulfillment operation.
Certain products may need to be obtained from our supply partners before shipment. Processing times can therefore vary based on product availability.
We do not guarantee same-day or next-day shipment.
Delivery Times
Delivery estimates depend on order processing, shipping destination, and carrier service.
Actual delivery times may be affected by weekends, holidays, weather conditions, or carrier delays.
Tracking Information
When your order ships, tracking information will be provided by email when available.
Product Availability
If an ordered item becomes unavailable or experiences an extended fulfillment delay, we may contact you with available options, including waiting for the item or receiving a refund.
Shipping Issues
If your order arrives damaged, contains an incorrect item, or appears to be missing, please contact our customer service team.
Contact
SkinWest Customer Support
Email: help@skinwest.com
Website: https://skinwest.com
Shipping charges and available delivery options are displayed during checkout before purchase.